China in Box sought to establish a centralized, real-time environment for its franchise network. The goal was to build supplier loyalty and obtain data on franchisees' purchase orders for analysis.
Through an architecture with open APIs and a deployment bot integrated with artificial intelligence, EASYB2B aimed to centralize all the network's purchase orders in a single ecosystem.
In addition, it sought to establish the integration of branches with suppliers through multi-channel technology and allow the entire network to be connected. The aim was to ensure that all channels could be managed from a single administrative panel.
China in Box is the largest Asian food franchise in Latin America, with more than 200 stores.
The main challenge was to guarantee the brand's success in a high-quality digital operation. To do this, it was necessary to establish a robust infrastructure that would allow the brand to be standardized, ensuring that all the franchise's dishes were prepared with strict quality controls.
The EASYB2B platform allowed the centralization of all purchase orders in the network, eliminating operational tasks.
Integration with suppliers enabled high-volume purchases and quality control.
Real-time order tracking facilitated the management of deliveries at each POS.
The implementation of EASYB2B has resulted in a 20%reduction in restocking times at points of sale.
China in Box was able to operate in an omnichannel and consolidate orders from different systems in a B2B environment.
A lasting partnership was established and the company gained full control over the brand, expanding to the entire network.
This generated real results that allowed China In Box to expand its digital operation.
Now we have all the product information, I can control stock, volume and customer requests all on a single platform. We have optimised all the processes that used to be manual and with this we have improved the management of purchases and negotiations.
